Marketing and Research Consulting for a Brave New World
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OK. It’s a fact…storytelling works. Here’s the proof. At the ARF Industry Leader Forum in San Francisco on Tuesday, a number of presenters (including yours truly) used stories…specifically creation stories (for example, I described the meeting and the moment when the research transformation initiative was born on July 15th at the ARF). At our SF event, we had a live biometric experiment courtesy of Innerscope who measured 4 biometric functions from 20 volunteer attendees wearing a lightweight vest that transmits wirelessly. The highest attentiveness and arousal readings of the whole morning occurred during storytelling moments! Michael Perman from levi Strauss started his talk about the creation of a certain type of orange and handed out oranges to 140 attendees – OFF THE CHARTS!!

Sometimes the key to having an impact isn’t better math, but better psychology – understanding how people process ideas and stimuli and what makes something memorable. More on a new vision for research in future postings, but for now, think story not data reporting completeness.

Based on Mumbai and the recent crash landing in the Hudson, there is no question about social media, especially Twitter, as a news source. I encourage all of you to view this video on twittering that Pete Blackshaw from Nielsen and Diane Hessan from Communispace. Via twittering, there will be live and continuous reporting of […]

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Research transformation is more than employing new tools to get at what consumers in a 2.0 world think and do, it is about finding ways of bringing those findings to life. What is the brilliant insight from your research (example: Dove Campaign for Real Beauty was motivated by the insight that only 2% of women […]

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The ARF had an amazing day on Oct 29th.  Over 200 people, many research leaders, starstudded lineup of speakers… all knowing we need a new path forward.  Thinking “Listening” might be the fulcrum for transformation of the research function; thinking sense and respond might be the new way that brands show loyalty to customers.  The ARF plans to […]

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An article recently appeared in AdWeek, entitled “You Can’t Avoid Ad Avoidance…”. Provocatively and correctly, Greg Stuart asks, “What is the future of a business where the consumer hates your product — in this case, advertising?”  You get the point, I’m sure.  Obviously, marketers need to find better ways of having their brands’ communications welcomed […]

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