Marketing and Research Consulting for a Brave New World
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An article recently appeared in AdWeek, entitled “You Can’t Avoid Ad Avoidance…”. Provocatively and correctly, Greg Stuart asks, “What is the future of a business where the consumer hates your product — in this case, advertising?”  You get the point, I’m sure.  Obviously, marketers need to find better ways of having their brands’ communications welcomed into people’s lives.  However,before we hit the panic button, I and my colleague Ray Pettit would like to ask why ad avoidance does NOT always occur, how much it matters, and if that makes advertising a waste of funds.  Advertising is also a source of education, enjoyment, pleasant surprise, and brand connection, not just annoyance.  People can have 2-3 times higher recall of TV advertising for brands they love.  People love movie trailers, don’t they?  People buy certain magazines mostly for the advertising, don’t they?  People seek out branded websites as part of their shopping process, right? So, when we ask people about advertising in GENERAL, sure we get negative response, but obviously people don’t avoid all advertising.  Ask a schoolkid about whether they are happy or sad when school gets closed because of snow…all kids love a snowday!  Does that mean that school is a bad thing? At the ARF we are curious to see in a more passive way if advertising has the desired commercial impact.  OK, bring it on!  Comments please…

On July 15th at The ARF, we caught lightening in a bottle. A dozen industry leaders met to discuss how to listen to the naturally occurring conversations of consumers via blogs, search, etc. and wound up beginning a journey that will transform the research function and the marketing organizations they serve. Researchers becoming the new […]

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Cross-Media understanding is a top priority for ARF members (based on a recent survey of over 200 ARF members). No surprise there. However, when we conducted 20 in-depth interviews among members, the reasons started to fragment (yeah, just like media!) Here are some of the things we heard (and have gleaned from the trade press). […]

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One of the biggest challenges Research faces is getting kids jazzed up about it as a career.  Yet the funny thing is that what we do is cool, we just don’t market ourselves very well.  I had a conversation with a marketing professor who said, “If I ask my marketing class of 50 how many […]

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