Marketing and Research Consulting for a Brave New World
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When your offerings are designed around operational efficiency,you lose sight of consumer wants.

New product failure rates are unacceptably high but is the fault of bad research or the media strategy?

As a user requests a webpage, the marketer’s goal is to serve the most relevant ad that has the greatest chance of response.
So what does marketing research reveal that helps to achieve this goal? Currently, very little.

The quests for product superiority leads to marketing incrementalism. True marketing innovation comes from PROMISE superiority and then delivering against your bold promise.

because of specialization, insight functions are driven to dehumanize the customer experience. What we can do about it…